👉 iOS
- Access this page
- Sign in with the Apple ID you used to complete the purchase
- Tap I'd like to > Select Request a refund
- Choose the reason why you want a refund > tap Next
- Select the subscription > tap Submit
As Apple manages all subscriptions and payments directly, we’re unable to issue refunds. For further information on Apple refunds, you’re welcome to contact Apple Support.
👉 Android
- Access this page. Make sure you’re signed in to the Google Play account that’s used to purchase the subscription.
- Follow the instructions listed on the page.
If you can’t find your subscription, you might have bought it on a different Google account we recommend trying to log in with each one of them. Find out how to switch accounts in this article.