Please note that failure to update data isn’t always caused by an issue within the app itself. To help resolve the problem, we recommend following these troubleshooting steps:
- Manually update the data:
Swipe down from the top of the home screen until you see a message confirming the data is being updated.
- Restart the app:
Fully close the app and then reopen it to refresh the data connection. -
Check your location settings:
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Open the app and go to Settings > Track Location.
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You’ll be redirected to your device's settings—there, we recommend selecting either "When Using the App and Widget" or "Always" for location access.
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Make sure Precise Location is enabled for the most accurate updates.
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